Msi Install Note 1 1708
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Msi Install Note 1 1708 1
I'm installing Blackberry Desktop 4.0.1.10 (4.0 SP1) using Setup.exe and Setup.ini. If I run the install manually and step through the screens with the default settings, it installs successfully and reports that in the Application log. If I run it with a Setup.exe /s, everything appears to install, but the MSI log and application log report that setup failed. Below is an excerpt from the verbose log (I've bolded what appears to be the problem):Action ended 16:41:33: ISSetupFilesCleanup. Return value 1.MSI (s) (24:44): Skipping action: RIMInstallShellFolderUpdate (condition is false)MSI (s) (24:44): Skipping action: RIMInstallCommonControlsUpdate (condition is false)MSI (s) (24:44): Doing action: RIMDeleteConnInstallCfgPathAction start 16:41:33: RIMDeleteConnInstallCfgPath.MSI (s) (24:44): Creating MSIHANDLE (896) of type 790542 for thread 2372Action ended 16:41:33: RIMDeleteConnInstallCfgPath. Return value 3.MSI (s) (24:44): Doing action: ISCleanUpFatalExitAction start 16:41:33: ISCleanUpFatalExit.MSI (s) (24:44): Creating MSIHANDLE (897) of type 790542 for thread 23721: Shutting down the PRC server.1: RPC server shut down.Action ended 16:41:33: ISCleanUpFatalExit. Return value 1.Action ended 16:41:33: INSTALL.
Return value 3.At the end of the log: Logging stopped: 7/21/2005 16:41:34 MSI (s) (24:44): Note: 1: 1708MSI (s) (24:44): Product: BlackBerry Desktop Software 4.0.1 - Installation operation failed.MSI (s) (24:44): Cleaning up uninstalled install packages, if any existMSI (s) (24:44): MainEngineThread is returning 1603MSI (c) (2C:34): Decrementing counter to disable shutdown. If counter = 0, shutdown will be denied. Counter after decrement: -1MSI (c) (2C:34): MainEngineThread is returning 1603 Verbose logging stopped: 7/21/2005 16:41:34 I need to push this out through SMS and don't want to push it with a log reporting failure. Anyone else encounter a similar problem? Again, everything works and the log reports success if run manually, it's logging failure only when I try running it with a /s.
Msi Error 1708
Thanks for any input.Arlo. I was having the same problem and I found a solution from the BlackBerry site:a nutshell, the support people tell you to open their main installation MSI file (I used Wise Package Studio) and edit the custom action RIMDeleteConnInstallCfgPath, change the value from 1 to 65. Save your MSI file and do your silent install. The Event Viewer Application log now shows Blackberry 4.0.1 installation completed successfully.Hope this helps everyone.